The Nagel-Group serves a new customer: since December 2017 SalzburgMilch GmbH has entrusted its products for the German market to the Schweitenkirchen branch. Austria’s third largest dairy benefits from a cross-border collaboration with the logistics site in Pfaffenhofen, Upper Bavaria, which reduces journey times and ensures better traceability of products.
“We are really happy that we have been able to support SalzburgMilch GmbH with our experience in temperature-controlled food logistics,” comments Christian Böhlke, Regional Sales Manager at the Schweitenkirchen branch about this important customer acquisition. The dairy produces a full range of milk and cheese products, offering around 700 different products.
“The degree of automation in production, packing and palletisation is very high here,” says Bernhard Bruckmoser, Warehousing/Logistics Manager. “Nevertheless, ultimately everything depends on our staff’s experience and artisan know-how”, he adds.
The dairy is continuously investing into its processes: over the past eight years, around EUR 100 million flowed into new plants, storage and capacity increase, as well as a new site. The digitisation of processes is becoming increasingly important for controlling processes better, and meeting customer requirements.
Apart from its customers in Austria, the dairy also supplies other European countries. “Milk is a sensitive raw material and the shelf life of our fresh products is mostly very short, which is logistically challenging,” emphasises Bernhard Bruckmoser. This is what made the milk and cheese producer decide on the Nagel-Group.
In addition to the higher speed of distribution (with the Nagel-Group, the products generally reach the customer one day earlier than previously), SalzburgMilch also benefits from an IT-supported traceability system. This means that the dairy can track its shipments at any time and provide its customers with early notification. The returns management of the Nagel-Group also make it possible to return food products smoothly.
“We assume that there will be further synergies between the Nagel-Group and SalzburgMilch, and we look forward to standing alongside our customer in their growth plans,” says Christian Böhlke, viewing the future optimistically. Acquiring this customer is further evidence that the Schweitenkirchen site is expanding its core competency in the area of logistics for dairy products.