Zalando opened its first international fulfilment centre for its Zalando Lounge shopping club in Olsztynek, Poland. As Zalando’s logistics partner, Fiege will manage a 130,000 m² logistics space to serve the growing customer base of Zalando Lounge which currently counts over 15 million members across 13 European markets. 500 jobs have been created at the facility in the Northeast of Poland. In the long run, the headcount is expected to grow to more than 1,000.
The hub held its topping out ceremony in July 2018, and first operations took off in early March 2019. The Olsztynek fulfilment centre features two five-storey high pick towers which can hold several million items. Installed automation technology includes, for example, sorters that compile individual items into orders. Europe’s biggest so-called Optimus outbound sorter will direct orders to their respective points of delivery. Home & Living will be given a dedicated area to process shipments even more efficiently.
Martin Rost, Senior Vice President Office (Zalando Lounge and Outlets), says: “The growing popularity of our shopping club both in Poland and across Europe challenges us to optimise our logistics processes continuously. With Fiege as our on-site operating partner for Zalando Lounge we are confident to extend our offer by new brands and products, such as home accessories and soft furnishings.”