John Pearson aims to take DHL Express to the next level

Growth through quality continues to be the engine of the business; digitalisation shall consolidate the market position

John Pearson aims to take DHL Express to the next level

Thanks to booming cross-border e-commerce, digitalisation and their excellent positioning in all industry verticals, the new CEO of DHL Express, John Pearson, is expecting continued positive developments for the global express market and the company.

Member of the Board effective January 1, 2019, Pearson was instrumental for DHL Express’ decade long success story and expects growth figures to continue in 2019 and beyond for the Express division of the Group. Pearson took over from Ken Allen who became CEO of the newly established DHL eCommerce Solutions division.

DHL Express aims to capitalise on developments in global trade in the coming years with its network in 220 countries and territories. As a result of increasing e-commerce, markets in Europe, the US and Asia are registering continuous economic growth and represent significant potential for cross-border express shipping in the consumer area. In addition, these markets continue to form the foundation for B2B-driven logistics services for industry sectors such as automotive, life sciences and healthcare, banking, retail and technology.

“DHL Express has experienced a tremendous success story over the last ten years, where its annual top line growth has made substantial financial contributions for the Group. This development was very much driven by our dedication to quality, the uncompromising engagement of our 100,000 employees worldwide and the customer centric culture.” explains John Pearson.

In his new position, the manager is aiming to take DHL Express to the next level, using all available channels to seize every opportunity for top line growth. John Pearson: “We are modernising our regional and intercontinental air fleet, we will continue to invest in our international infrastructure and innovative technologies, while making sure to further align our delivery processes with the needs of our customers in order to maintain our excellent level of customer experience and satisfaction.”