DPD Austria exceeds EUR 200 million in sales for the first time

In 2019 the company transported more than 52 million parcels; this year their focus is on digitisation

DPD Austria exceeds EUR 200 million in sales for the first time Bild: DPD Austria

DPD Austria can look back on a successful 2019 business year: more than 52 million parcels were transported, which is an increase of around three percent compared with 2018, and the company achieved a provisional annual turnover of around ERU 205 million (up 5%).

“In order to successfully master the challenges of the market, we invested more than EUR 30 million in buildings, freight space, technology, security and fleet in recent years. This has once again strengthened our market position as the largest privately managed provider”, reports Rainer Schwarz, Managing Director of DPD Austria.

DPD Austria System – including the primetime premium service – saw 1.5 million parcels more in the 2019 reporting period compared with the same year in 2018. 209,000 parcels were dispatched and delivered on average every day – mainly in Austria.

Germany continues to be the number one destination for international parcels with a share of approximately 66 percent. France and Switzerland are also top destinations. The majority of parcels were sent to business customers.

In 2020, the company intends to continue driving forward the digital transformation and thus consistently expand its offering for business and private customers. Rainer Schwarz: “We were virtually pioneers in terms of digitalization, because 25 years ago, customers were already able to track their parcels online with us.”

DPD Austrua now offers digital services for all target groups, including the parcel management platform myDPD.at, which will soon be available as an app. This enables customers to redirect their parcels quickly and easily, track them live or even specify a desired parcel shop.

“Our new scanner generation turns delivery staff into smart drivers, because the scanner is a training device, route optimiser and navigator at the same time”, Rainer Schwarz explains the digital strategy.